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Its Your Right: Living In An Aged Care Facility

This booklet is designed to provide plain English information to residents and their families on consumer rights in aged care. It can also be included in entry kits for new residents.

reading a book

Topics covered include:

  • Consumer rights and an outline of the various protections available.
  • A short practical example of what this means.
  • Where to go for help, including 'in-house' complaints schemes.
  • The Charter of Residents' Rights and Responsibilities.
  • Contacts and an outline of advocacy services.

 

The booklet can be one useful way for service providers to provide information on consumer rights in your accreditation system. Available in batches of 15, 30 or 60 booklets.

RIGHTS IN PRACTICE:
WORKING IN AN AGED CARE FACILITY
A 27 page information booklet written as a guide for staff in aged care facilities. The booklet looks at rights and responsibilities within a practical framework and encourages consultation with residents and their families about care.

Topics covered include:

  • Informed decision-making and competency.
  • Duty of care.
  • Complaints handling.
  • Balancing rights.
  • Access to care notes.
  • Residents' right to smoke.

How To Order

If you would like to order a batch of It's Your Right: Living In An Aged Care Facility or Rights In Practise: Working In An Aged Care Facility booklets, contact RCR for a current price list and order form: rcr@rcr.org.au.

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