About Us

Aged care advocacy agencies;

• are in each State and Territory
• are funded under the Residential Aged Care Advocacy Services Program, which is managed by the Commonwealth government to provide free and confidential advocacy services
• assist consumers of aged care services and other representatives who are acting on behalf of, or in the interests of, the older person
• provide information and education to staff, older people and the broader community
• assist with policy to enhance rights of older people
• are delivered through a number of community based organisations

Can the advocacy agencies assist you?

The advocacy agencies can assist:

• older people who are using, are about to use, or have used aged care services including:
  • residential care
  • community care, including Community Aged Care Packages
  • flexible care
• older people who have been assessed, or believe they will shortly be assessed by an Aged Care Assessment Team or whose carer would be eligible for Carer Allowance or Carer Payment
• representatives of older people including carers, family, friends and a person who has legal standing
• other allied health professionals, representatives and/or advocates

Some of the advocacy agencies also assist consumers of the Home and Community Care, people with a disability and those at risk of abuse. (Refer to individual agencies for details of consumers).

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