Advocacy Tasmania Inc. is an independent, non-government organisation
that has provided advocacy services across Tasmania to older people, and
people with disabilities, since 1990.
The organisation works to protect and promote the rights and interests
of its clients. Older people and people with disabilities, their carers
and relatives are provided with a free, statewide, and confidential advocacy
Advocacy Tasmania Inc., acting independently at all times works to both
empower and uphold the rights and interests of older people and people
The staff of Advocacy Tasmania Inc. can assist clients by:
- Informing clients of their rights
- Helping clients explore options
- Helping clients to help themselves
- Speaking on behalf of clients when asked
- Investigating and following up complaints on behalf of Clients
Advocacy Tasmania works to achieve its mission by providing advocacy
services to older people and people with disabilities. Our staff are called
'advocates'. An advocate can help you (or a friend or relative of your
choice) to put your views forward clearly and confidently to another party.
An advocate can speak on your behalf if you wish.
The advocates employed by the organisation are professionals with strong
working backgrounds in, and commitment to, advocacy within the disability
and aged care sectors.
As a client of Advocacy Tasmania we will work to promote and protect
your rights. This includes your right to:-
- To fundamental health and well being, including receiving good quality
community support services if you need them
- Be safe from harm, and protected from abuse and neglect
- Shelter - somewhere to live
- To freedom and personal liberty, and to have a fair hearing if this
right is under threat
The most common situations where we assist people are:
- Where someone has a complaint or concern about a community service
they are receiving
- Where important decisions about a person's life are being made, such
as aged care assessments, care planning for older people; and personal
planning and case conferences for people with disabilities and mental
- Where someone's basic rights are being threatened or denied
Advocacy Tasmania Inc. is a community based non-profit organisation managed
by a consumer focused Board of Management.
We are funded by both Federal and State Governments to provide free and
independent Statewide advocacy services. We currently have four programs.
For people with a disability with a focus on assisting people with
employment and accommodation issues.
Aged Care Program
For older people living in nursing homes or hostels or receiving Community
Aged Care Packages or eligible to do so.
Home and Community Care Program
For people in receipt of or eligible to receive HACC services.
Mental Health Program
For people with a mental health disorder.
Each program has specialist advocates, and receives separate funding.
The main focus of the Service is to provide advocacy on behalf of individual
clients at the request of that person, or their guardian.
Where a number of people are affected by a problem we work to have this
addressed at a systems level. This is called "systemic advocacy"
and often involves working to change government policy or services' practices.
The organisation also performs an educative role. Advocates work with
client groups, service providers, government bodies and the general community
to raise awareness of the human, legal and civil rights of people with
disabilities and older people.
Our four programs have a set of common aims. These aims are:
To assist clients to understand and exercise their rights and responsibilities
by providing an individual advocacy service.
To assist clients to obtain relevant information enabling informed choice
and decision making and self-advocacy.
To identify systemic issues affecting our client groups and to take effective
To increase awareness of ATI and our role to potential clients, service
providers and the wider community.
Education and Community Development
To protect and enhance the rights and interests of our client group through
the use of education and community development.
To manage the human and financial resources of the organisation efficiently
Access and Equity
To provide an equitable, high quality service to all people who use the
service across the state.
Advocacy Tasmania Inc.
Suite 6, Mayfair in the Bay
236 Sandy Bay Road
Sandy Bay, Tas, 7005
P.O. Box 426, Sandy Bay, Tas. 7006
Telephone: (03) 6224 2240
Clients only free call: 1800 700 600 (also for TTY)
Facsimile: (03) 6224 2411